Customer Feedback Form

1 (Very Poor) 2 (Some How Poor) 3 (Indifferent) 4 (Good) 5 (Excellent)

Cabin Services Ticketing Desk Check-in counter Refunds Call Center

5mins 10mins Less than 30mins More than 30mins Less than an hour More than an hour

Less than 1 Min Less than 3 Mins Less than 5 Mins More than 5 Mins

Yes No

1 (Very Poor) 2 3 4 5 (Excellent)

Excellent Very good Good Fair Poor

Yes No